Services

Discovery Call

Want to know more about lessons at Glengrove Studio?  Let’s discuss whether our goals are compatible through a 20-minute discovery call via Zoom.

To book a Discovery Call, email Sharon on [email protected]

Payment methods

• Credit card (autopay via Stripe)
• Direct bank deposit

Attendance

• Primary and secondary school students attend lessons during school terms only, not during school holidays, unless by other arrangement.
• Adult clients are welcome to attend lessons whenever the Studio is open.
• There are no lessons on public holidays unless advised otherwise.
• The singing lesson begins at the appointed time, not at the time the client arrives.

Please do not attend a lesson if you are too ill to sing or you are contagious.

Courteous Cancellations

• When you notify the Studio in advance, there is no limit to the amount of lessons you may cancel without charge. Excessive cancellations are likely to compete with your vocal goals, though, so attendance frequency is monitored.
• A minimum of 48 hours’ notice is required to cancel a lesson for free. If you know further in advance that you will be away, please advise the Studio.
• Cancellations within 48 hours of the scheduled lesson are not eligible for a lesson swap.
• Cancellations made earlier than 48 hours before the scheduled lesson are welcome to request a swap.  However, the Studio cannot guarantee that a swap to a different time will be possible.  Resources permitting, every effort will be made to help out.

Emergency Cancellations

• Regrettably, all cancellations within 48 hours of a lesson are charged at the full fee.
• A fair-go policy for clients exists and will be discussed at the first lesson.

At the Studio

• The Studio is open for one-to-one lessons:
  • 12:00-7:30pm – Monday-Thursday
• Glengrove Studio is located in Weston Creek. Out of peak-hour, it is approximately 5 minutes from the Tuggeranong Parkway via the Cotter Road exit, and 10 minutes from Woden. The nearest bus stop is a 3 minute walk.
• The Studio is my home and enjoys the presence of one indoor cat. If you have an allergy, please discuss this at your first lesson.
• On-street parking is readily available. Please do not park in our driveway or outside neighbours’ residences.
• Please aim to arrive punctually for your lesson.
• Every effort is made to run to time. Should your lesson need to start a couple of minutes late at no fault of your own, you will still receive your full lesson length.
• Please be patient after ringing the doorbell. If you can hear music playing, please wait a moment.

Bookings

I use the web-based booking system and student portal My Music Staff to manage lesson appointments.