Services

Trial Lesson

Before committing to ongoing lessons, there is an opportunity for an informal lesson to discuss goals and explore learning and teaching styles. This will ensure that teacher and student are the right “fit”. At this session, you will be invited to sing and may receive an informal vocal evaluation if you are interested. There is no guarantee that a regular booking will be immediately available following a trial lesson. The charge for this session is $65 for a 45 minute session.

Payment methods

• Direct bank deposit (preferred)
• Cash

There is a choice of buying 3, 5 or 10 lesson packages, or paying as you go (PAYG). Payment is due when services are rendered unless prior arrangements have been made. Therefore, invoices are sent in advance of each lesson or package term. Credit is not available.

Late Fees

• Lesson packages not paid within 7 days of their due date will forfeit their discount.  (The due date is the date the first lesson of the package is used.)
• Weekly (PAYG) payments not paid within 7 days of their due date will incur a 5% late fee per week overdue.  (The fee will be calculated from the client’s default lesson fee.)

Attendance

• Primary and secondary school students attend lessons during school terms only, not during school holidays, unless by other arrangement.
• Adult clients are welcome to attend lessons whenever the Studio is open.
• There are no lessons on public holidays unless listed in the annual Studio Calendar.
• The singing lesson begins at the appointed time, not at the time the client arrives.

Please do not attend a lesson if you are too ill to sing or you are contagious.

Courteous Cancellations

• When you notify the Studio in advance, there is no limit to the amount of lessons you may cancel without charge. Excessive cancellations are likely to compete with your vocal goals, though, so attendance frequency is monitored.
• A minimum of 24 hours’ notice is required to cancel a lesson for free. If you know further in advance that you will be away, please advise the Studio. The Studio prefers 48+ hours’ notice.
• The Studio cannot guarantee that a swap to a different time will be possible, but every effort will be made to help out, resources permitting.

Emergency Cancellations

• Regrettably, all cancellations on the day of a lesson are charged at the full fee.
• If you wake up sick on the day of your lesson, please contact the Studio to discuss your options.
• If the weather is dangerous to drive in, you may cancel your lesson at no cost.
• If the weather is dangerous at the Studio in Weston Creek, we will try to give you notice.

At the Studio

• The Studio is open:
  • 12:00-7:30pm – Monday/Wednesday/Thursday
  • 3:00-7:30pm – Tuesday
  • 12:00-6:00 – Friday
• Glengrove Studio is located in Weston Creek. Out of peak-hour, it is approximately 5 minutes from the Tuggeranong Parkway via the Cotter Road exit, and 10 minutes from Woden. The nearest bus stop is a 3 minute walk.
• The Studio is my home and enjoys the presence of two indoor cats. If you have an allergy, please discuss this at your first lesson.
• On-street parking is readily available. Please do not park in our driveway or outside neighbours’ residences.
• Please aim to arrive punctually for your lesson.
• Every effort is made to run to time. Should your lesson need to start a couple of minutes late at no fault of your own, you will still receive your full lesson length.
• Please be patient after ringing the doorbell. If you can hear music playing, please wait a moment.

Bookings

I use the web-based booking system and student portal My Music Staff to manage lesson appointments. If you are interested in a no-obligation trial lesson as described in our Services, please email the Studio through the Contact page. All trial lessons are subject to the Studio’s cancellation policy.